Session time outs on Dragon Prime

[Qwyxzl]

It happens occasionally that I will click somewhere and be sent to the login screen with the message that my session has timed out. I have yet to pinpoint what I am doing when it happens but I do know that on more than one occasion it was either posting a message in the square or hitting refresh in the square. But I am also certain that it has happened in the forest.

I just had it happen to me twice. the first time was after refreshing the commentary. The second was during a fight with my master. I clicked on fight till end. There was an error generated in the middle of the fight and then I go booted to the login. I had it happen again in the forest. It shows an error and then immediately sends me to the login, before I get a chance to see what it is.

[Phira]

I was having this same issue around noon today (EDT), but now, when I log in, I'm taken to the blank white page with "Click Here," and a message to send a petition if I keep getting the page. Currently, I cannot access DragonPrime after the log in screen.

[Talisman]

I'll be submitting a trouble ticket to my host on this issue today. We've seen minor glitches like this, but today has been bad.

[Shiqra]

Aye - I have had it kick me to login screen and tell me I have timed out when in fact I have just hit Look...but I chalked it up to admins uploading stuff and thought nothing of it.

As of 6PM PDT, it's still happening, and multiple times in a row. I eventually get back in, but it can take up to 4 tries. So keep trying Phira!

Dinner break is almost over - I won't be able to finish my turns. So far the xp earned for multiple fights is looking better Tal. I am seeing same or a tad more xp.

[Phira]

I haven't been able to get on ALL day. Still no luck at 9:26 pm EDT. Earlier, around 5:30, I couldn't get on, but later I was talking with Eventhorizon, and he said that he was playing on DragonPrime at that same time. I have NO clue how that was possible.

[EventHorizon]

I had minor problems. However, at the beginning of the day, I repeatedly got the message to Log Out at the news screen. Then I got another New Day screen, and finally could start playing.

[Phira]

Well, I STILL have no idea how I can't get on and you can. I haven't been able to get into Axebridge since the first time I tried, but after that, I couldn't stay logged in. Now I can't even get the timed out screen.

[Elessa]

phira, i have reset your broken navs.

i hope this issue gets corrected soon. i had to have talisman fix my navs because i couldn't log in either.

then once i was logged in every 2-3 page clicks i was kicked out and had to log back in again.

didn't matter which browser i used either. same thing occurred.

[Phira]

Thanks, after a few weird screens, I managed to get back on.

EDIT: I spoke too soon. I've been getting time outs every so often now (maybe every 5 screens or so).

[Shiqra]

Aye - we all are. That has to do with the host they are using. But at least we can get back in. Thankfully I didn't have to go through the bad nav hell you and Elessa did.

[Talisman]

I've found a suggested fix in my hosts 'knowledge base'. As soon as I have time tonight (in about 5 hours) I'll apply it and see if it works.

[Stormkitten]

The site feels a whole lot faster, now, and I didn't get the timeout message once. So it seems to have worked.

[Elessa]

i am crossing my fingers on that, stormkitten.

it has been nothing but a pain in the backside the last two days!

[Talisman]

I've made the change as suggested by my host. Please let me know if you have any more problems with prematurely expiring sessions.

[Shiqra]

I've played two sessions since the fix, and so far have not experienced premature timing out. I did get a time out message today, but I had been playing with my browser settings and that may very well have been legitimate.

One thing I have noticed is if the site is hanging up on loading a page, hitting my browser's stop button and clicking the page link again makes the page load quickly the second time. I don't know if that is just me or if it will work for others. This has happened to me on 3 different computers and 2 different networks/connection speeds.

[X-Kal]

I've played two sessions since the fix, and so far have not experienced premature timing out. I did get a time out message today, but I had been playing with my browser settings and that may very well have been legitimate.

One thing I have noticed is if the site is hanging up on loading a page, hitting my browser's stop button and clicking the page link again makes the page load quickly the second time. I don't know if that is just me or if it will work for others. This has happened to me on 3 different computers and 2 different networks/connection speeds.

Ooh, I used to do that on other games all the time... though I like that LotGD is set up so that you don't accidentally attack twice by doing that ;)

[Lauri]

That indicates network lag or a network problem (if it freezes, takes ages, and loads suddenly when you stop and click again).

However... the issue could be anywhere between you and them. Including your own ISP.

[CipIgnop]

I second that. The last 5 days between the times 0400 to 0600 mtn time this forum is a huge hit and miss. Lots of time outs. All other websites during this time are ok.

[Sadeve]

I second that. The last 5 days between the times 0400 to 0600 mtn time this forum is a huge hit and miss. Lots of time outs. All other websites during this time are ok.

[unfaike09]

I second that. The last 5 days between the times 0400 to 0600 mtn time this forum is a huge hit and miss. Lots of time outs. All other websites during this time are ok.